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  1. Rancher Labs
  2. Hosted Rancher
  3. Hosted Rancher Frequently Asked Questions

Hosted Rancher Frequently Asked Questions

Answers for Hosted Rancher frequently asked questions.

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  • What do I need to provide to get started on Hosted Rancher?
  • What are the networking requirements for using Hosted Rancher?
  • Can I use my own SSL/TLS certificates with Hosted Rancher?
  • Can I move from self-managed Rancher to Hosted Rancher?
  • Who creates user account in Hosted Rancher?
  • How is my Hosted Rancher monitored?
  • How often is maintenance performed on Hosted Rancher?
  • Is it possible to have alpha, beta, or release candidate (RC) available on Hosted Rancher?
  • Can the admin password be reset if I’m locked out of my Hosted Rancher?
  • Who upgrades Kubernetes on my Hosted Rancher downstream clusters?
  • Can Hosted Rancher manage my on-premise clusters running on VMWare, OpenStack, CloudStack, or bare metal servers?
  • Is there any limit on the number of downstream clusters or nodes Hosted Rancher can manage?
  • How often is Hosted Rancher upgraded?
  • How is Hosted Rancher different than the open-source Rancher I can download for free?
  • Can I integrate Hosted Rancher with my AD, SAML, or LDAP based directory service?
  • Does Hosted Rancher support multi-factor authentication (MFA)?
  • Do I have access to the Hosted Rancher "local" cluster in the management UI?
  • Are API audit logs enabled in Hosted Rancher?
  • What information is stored in Hosted Rancher and where is it stored?
  • Where is Hosted Rancher hosted?
  • How is uptime measured for my Hosted Rancher?
  • Does Hosted Rancher offer an uptime SLA?
  • Can I have more than one Hosted Rancher?
  • Does Hosted Rancher offer a support SLA?
  • How long are Hosted Rancher backups retained?
  • Do Rancher Lab employees have a login account for my Hosted Rancher?
  • Do Rancher Lab employees have the credentials to my “admin” account?
  • What type of cluster is Hosted Rancher running on?
  • Does Hosted Rancher provide downstream clusters?
  • What is Hosted Rancher?
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