Request for Assistance
Frequently Asked Questions
- Can Rancher Support validate our planned upgrade?
- We run a burst of high-profile events (e.g., big sale) that run as k8s workloads managed by Rancher. Can Rancher Support join our team remotely for the duration of these events?
- How much in advance do we need to notify Rancher Support on upgrades?
- Can Rancher Support join me as I do my upgrade?
- We need help validating our deployment design and operational readiness, can Rancher Support help?