Included Open Source Software components
Frequently Asked Questions
- Is support for Prometheus/Grafana available only with a valid support subscription for Rancher 2.x?
- Does my Rancher Support cover Prometheus/Grafana deployments that did not originate from Rancher?
- Will Rancher fix the issue and release a patch, if the problem is root-caused in Jenkins?
- What is the nature of Rancher support for log aggregation services such as Elasticsearch, Splunk, Kafka, Syslog, Fluentd?
- Will Rancher fix problems root-caused to be in nginx?
- Will Rancher fix the issue and release a patch, if the problem is root-caused in Prometheus and Grafana?
- Will Rancher fix the issue and release a patch, if the problem is root-caused in one of the Rancher 2.x CNI plugin add-ons such as Weave and Calico?
- Will Rancher fix problems root-caused to be in haproxy?
- Will Rancher fix the issue and release a patch, if the problem is root-caused in Flannel and Canal?
- Will Rancher fix the issue and release a patch, if the problem is root-caused in Istio?
- We came across a mention of Fluentd as a software Rancher provides Support SLA on. Could you clarify what that covers?