What do I need to provide to get started on Hosted Rancher?

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Question

What do I need to provide to get started on Hosted Rancher?

Answer

To get started on Hosted Rancher, please provide the following information:

  1. The rancher.cloud vanity URL to be used for Web and API access. For example, mycompany.rancher.cloud. This cannot be changed, so please choose carefully.
  2. The region you would like your Hosted Rancher environment to reside in. Current options are US West, US East, EU Central, EU North, AP Southeast, and South Africa. Typically you'll want the region closest to where your downstream/managed clusters will reside.
  3. If you have special networking requirements, such as a site-to-site VPN or VPC peering between Hosted Rancher and your infrastructure, you can specify a RFC-1918 CIDR to be used in Hosted Rancher. The CIDR must be at least /25 or larger network. You will want to choose a network block that does not overlap with your infrastructure.
  4. We perform regular maintenance on Hosted Rancher. Select one of two maintenance windows: Tuesday 00:00 - 01:00 UTC or Thursday 17:00 - 18:00 UTC. Note that windows are UTC based and the times may shift by an hour twice a year if you reside in a region that observes Daylight Savings Time.

To request your Hosted Rancher environment, you can open a support ticket on our support portal or emailing support@rancher.com.

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