How is my Hosted Rancher monitored?
Hosted Rancher is monitored by multiple systems which will trigger an email/Slack/SMS notification to a Hosted Rancher DevOps on-call engineer in the event there's a problem with Hosted Rancher. Prometheus and Grafana are used to monitor the health of the VMs running Hosted Rancher and look at CPU, load, memory, and disk metrics. CloudWatch is used to monitor response times and database health inside the cloud infrastructure. Pingdom and Datadog are used to monitor uptime and availability from multiple geographies. If at any time you notice a performance or availability problem with Hosted Rancher, please open a support ticket on our support portal.