When troubleshooting an issue with Longhorn, Rancher Support may request a Longhorn Support Bundle, which can be generated via the Longhorn UI, and contains system information and logs.
- A Rancher v2.x managed Kubernetes cluster with Longhorn deployed
Generate the Support Bundle
- Log in into the Rancher UI.
- Select the cluster with Longhorn depoyed.
- Select the Project where Longhorn is deployed (typically under the System project).
- Click on "Apps" button.
Find the Longhorn system app and click on the index.html button:
Click on the "Generate Support Bundle" in the bottom left of the screen:
Type in a description and click generate (issue url is optional):
Upload the Support Bundle
Generally Longhorn Support Bundles files are small in size; however, if the pack is too large to upload directly to the ticket, please request a temporary upload location.