I plan to import my legacy k8s cluster into Rancher and having issues with my legacy cluster. Can Rancher Support help troubleshoot the issue?

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Rancher Support is comprehensive for RKE-provisioned clusters. In imported clusters, Rancher Support applies only to the extent of troubleshooting and root-causing. For issues in (legacy) clusters under consideration for import into Rancher, Customer is advised to take it up the party that is the provider of support for such clusters. Post-import, Rancher Support for such clusters is per response to this question, Is Rancher Support only for RKE-provisioned clusters?

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